About the Role
This role involves leading content strategy for product interfaces, ensuring clarity and consistency across user journeys while supporting long-term growth goals.
Responsibilities
- Lead the development of content strategies for product features
- Collaborate with UX designers to integrate content into interface designs
- Define and maintain tone of voice across digital touchpoints
- Create and edit microcopy for user interfaces
- Support the creation of scalable content systems
- Conduct user research to inform content decisions
- Identify opportunities to improve user comprehension
- Work with engineers to implement content in code
- Ensure content aligns with accessibility standards
- Develop content guidelines for internal teams
- Manage localization workflows for global markets
- Review and refine existing content for clarity
- Lead workshops to align stakeholders on content direction
- Track content performance using analytics tools
- Advocate for plain language in product communication
- Mentor junior content team members
- Coordinate with marketing on cross-functional initiatives
- Maintain a design system component for content
- Evaluate third-party content tools and integrations
- Support A/B testing of content variations
Nice to Have
- Background in behavioral economics or growth design
- Experience in SaaS or mobile product environments
- Knowledge of SEO principles for product content
- Familiarity with A/B testing frameworks
- Experience with voice and chat interfaces
Compensation
Competitive salary with performance-based bonuses
Work Arrangement
Remote with flexible hours
Team
Part of a distributed product team focused on scaling digital growth
Growth Mission
- Focus on building content that drives user activation and retention
- Work on features that impact millions of users
- Contribute to long-term product narrative strategy
Team Culture
- Autonomy balanced with collaborative input
- Emphasis on continuous learning and feedback
- Regular knowledge sharing across disciplines
Available for qualified candidates
