Infosys Consulting is hiring a Senior Network Engineer to join our Central Network Support (CNS) Team. In this role, you will support and develop a Tier1 ISP network across multiple platforms and countries, with the primary goal of ensuring the stability of a multi-terabit IP/MPLS core network.
What You'll Do
- Maintain and operate large-scale IP Networks.
- Troubleshoot complex issues in extensive IP networks running protocols like OSPF, ISIS, BGP and MPLS applications such as L2VPN, L3VPN, 6PE.
- Inform and counsel superiors to manage major technical escalations and plan operational improvements.
- Collaborate within a team of engineers from different departments and vendors.
- Produce consistent and detailed high-quality documentation.
- Work on trouble tickets, contributing high-quality information, responding promptly, and ensuring updates are made within SLAs.
- Perform change management tasks including creation, approval, correlation, and coordination of changes from various vendors and departments.
- Work with the NMC to ensure appropriate alarms are generated from networking equipment and that they prioritize and escalate issues clearly.
- Liaise with vendors for incident and problem management.
- Work on shifts.
- Certify Junos, IOS, and IOS-XR configurations before deployment.
- Maintain and upgrade the Corporate International IP/MPLS network.
What We're Looking For
- Proven ability to resolve complex network issues across multiple platforms, including Juniper, Cisco, and Alcatel/Nokia.
- An enthusiastic approach to understanding key technical areas and maintaining network stability.
- Hands-on experience troubleshooting large-scale IP/MPLS networks.
- Deep experience with routing protocols (OSPF, ISIS, BGP) and MPLS applications (L2VPN, L3VPN, 6PE).
- Ability to work on shifts.
- Strong high-quality documentation skills.
Technical Stack
- Platforms: Juniper, Cisco, Nokia/Alcatel
- Protocols & Technologies: IP/MPLS, OSPF, ISIS, BGP, L2VPN, L3VPN, 6PE
- Operating Systems: Junos, IOS, IOS-XR
Team & Environment
You will be part of the Central Network Support (CNS) Team, which serves as the client's Advanced support team responsible for the Corporate IP/MPLS Network and handling escalations from different client affiliates.
Work Mode
This is an onsite position based in Amsterdam, Netherlands.
Infosys is committed to embracing diversity and creating an inclusive environment for all employees. All aspects of employment at Infosys are based on merit, competence, and performance.
