CI&T is hiring a Product Designer to lead a critical onboarding and KYC transformation project for a bank client in Switzerland. As a CX/UX specialist, your core mission is to deeply understand user needs and behaviors to design intuitive, efficient, and enjoyable digital journeys.
What You'll Do
- Research and understand user needs, desires, and behaviors using a range of research methods.
- Apply techniques like Design Thinking, Design Sprint, and Service Blueprint, facilitating workshops and collaborative activities.
- Map and create visual artifacts of the user experience in different scenarios using necessary design tools.
- Organise the information and functionality architecture of the product logically and intuitively.
- Develop wireframes, prototypes, and interactive mockups to translate concepts into concrete design solutions.
- Collaborate with UI designers, strategy leads, and content specialists to ensure integration between UX and visual design.
- Work closely with developers and stakeholders to ensure correct and effective implementation of design solutions.
- Conduct usability tests and interface evaluations, collecting user feedback and making iterative adjustments.
- Align design decisions with business goals and objectives.
- Use AI to enhance solutions, thinking, and expedite development of concepts.
What We're Looking For
- Extensive experience facilitating and delivering workshops with clients, both in-person and remotely.
Nice to Have
- Financial services experience.
- UX skillset aligned to customer journey/service mapping.
- Good applied knowledge of the Jobs to be Done (JTBD) framework.
Benefits & Compensation
- Competitive Salary
- Generous paid vacation days
- Generous sick time
- 100% paid health & dental benefits starting day one
- Annual profit-sharing distribution
- Paid parental leave
- Dedicated career advisor
At CI&T, collaboration is our superpower, diversity unites us, and excellence is our standard. We value diverse identities and life experiences, fostering a diverse, inclusive, and safe work environment.
