New York, New York, United States Hybrid USD 150,000 - 195,000 Yearly

NBCUniversal is hiring a Senior Content Designer

About the Role

Shape how millions experience streaming content by designing intuitive, user-centered copy across subscription and commerce touchpoints. As a Senior Content Designer, you’ll craft and refine UI language that guides users seamlessly—from onboarding and offers to error messages and transactional flows. Your work will directly influence how clearly and confidently people interact with digital experiences across platforms.

What You’ll Do

  • Write, edit, and structure interface content—including CTAs, notifications, FAQs, and legal disclosures—that supports usability and aligns with business goals.
  • Design adaptable copy systems that maintain clarity and tone across diverse user groups, regions, and devices.
  • Partner with product, design, research, engineering, legal, and localization teams to deliver cohesive, scalable content solutions.
  • Lead efforts to document voice, tone, and terminology through style guides and reusable content references.
  • Identify and resolve inconsistencies in content implementation between design and development teams.
  • Support both rapid content updates and long-term narrative strategy for key product initiatives.
  • Advocate for users by ensuring language is inclusive, accessible, and grounded in real-world needs.

What We’re Looking For

  • At least 5 years of experience as a content designer or UX writer on digital products, with a portfolio showcasing shipped experiences.
  • Proven ability to write for complex user flows in e-commerce, subscription platforms, or software interfaces.
  • Deep understanding of UX principles, design thinking, and product development lifecycles.
  • Experience working in Figma, leading workshops, and presenting content strategy to stakeholders.
  • Background collaborating with marketing, legal, and global localization teams—minimum 8 years in related fields.
  • Familiarity with content design tools such as Miro, FigJam, Ditto, Frontitude, or AI-assisted platforms like ChatGPT and Microsoft Copilot.
  • Degree in journalism, writing, design, or a related field, or equivalent professional experience.

Work Environment

This is a hybrid role requiring a minimum of four days per week in-office. The company reserves the right to adjust in-office expectations as needed. You’ll work within a culture that values accountability, resilience, and continuous learning—where feedback is welcomed, experimentation is encouraged, and inclusion is central to how teams grow and deliver.

Benefits

  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Paid time off and leave policies
  • Tuition reimbursement
  • Discounts and employee perks

Compensation

Base salary range: $150,000 – $195,000. Additional compensation may include bonus and long-term incentives.

Our Commitment to Diversity

We believe diverse perspectives fuel innovation. Employment decisions are made without regard to race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, disability, veteran status, genetic information, or any other protected characteristic under applicable law. We are committed to building an inclusive workplace where all employees can contribute and thrive.

Required Skills
UX DesignDesign ThinkingProduct DesignFigmaUser ResearchWorkshop FacilitationUX WritingContent StrategyE-commerceSubscription Products FigmaMiroFigjamDittoFrontitudeChatGPTMazeMicrosoft CopilotCMSUX WritingContent DesignDesign ThinkingUser ResearchWorkshop FacilitationPortfolio Development
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About company
NBCUniversal
NBCUniversal is one of the world's leading media and entertainment companies. It creates world-class content, which it distributes across its portfolio of film, television, and streaming, and brings to life through its global theme park destinations, consumer products, and experiences.
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Job Details
Department Creative and Art Services
Category design
Posted 2 months ago