The Hershey Company is seeking a Manager, Quality Assurance to lead our quality governance across a complex supply chain. In this role, you will ensure the integrity and safety of our products from supplier to shelf, managing a broad network of partners and internal stakeholders.
What You'll Do
- Lead end-to-end Supplier Quality Management across 146 suppliers through approval, audits, COA compliance, risk assessments, and CAPA governance to ensure consistent supply of safe, compliant materials.
- Drive Distribution Center Quality Governance for 23 DCs by ensuring adherence to QMS, GMP, storage standards, pest control, and product integrity.
- Ensure Quality Compliance across 300+ Distributors through standardized audits, infrastructure assessments, and capability building.
- Own Market Quality & On-Shelf Product Performance by executing national surveillance programs, monitoring sensory and packaging performance, and driving corrective actions.
- Lead Quality Risk Mitigation & Incident Management across the extended supply chain by conducting root cause analyses and implementing strong CAPA processes.
- Ensure regulatory compliance in food safety, packaging, storage, and market handling.
- Govern documentation, traceability, and change-management to maintain material and product integrity.
- Drive continuous improvement to reduce defects, waste, and supply-chain risks.
- Strengthen cross-functional alignment with Procurement, CS&L, Sales, and Manufacturing.
- Build capability across suppliers, DC teams, and distributor networks through targeted training and audits.
What We're Looking For
- B. Tech/ M. Tech in Food Technology
- 10-12 years of relevant experience
Nice to Have
- Experience in supplier and Distribution quality domain
Work Mode
This role is based onsite at our Head Office in Mumbai, India.
The Hershey Company is an equal opportunity employer.
