Responsibilities
- Develop and implement automated processes for infrastructure provisioning, configuration, and maintenance.
- Collaborate with engineers, architects, and developers to identify automation opportunities and requirements.
- Design and implement scripts, tools, and frameworks to automate infrastructure operations and workflows.
- Monitor and optimize infrastructure performance, ensuring high availability and reliability.
- Implement and maintain system backup and recovery solutions.
- Ensure compliance with security policies and best practices in infrastructure management.
- Provide technical support and troubleshooting for infrastructure-related issues.
- Document automation processes and procedures.
- Provide Level 3 Support
- Knowledge of integrating with work-flow automation platform (ServiceNow)
- This position will reference written work instructions for guidance with daily job activities. Work instructions are available in English only.
Benefits
- Robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs.
- Parental (including paternal) leave
- Flexible work schedules
- Achievement awards
- Educational assistance
- Child/adult backup care
Additional Information
- U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.
- Security Clearance: None/Not Required
- Location: This position is remote. However, the successful candidate must live in Puerto Rico.
- The employee may be expected to travel to the Santa Isabel site location as needed.
- Work instructions are available in English only.
