About the Role
The role involves providing expert-level database administration support, resolving technical issues, maintaining system performance, and ensuring high availability and security of database environments across global operations.
Responsibilities
- Monitor and maintain database performance and stability
- Diagnose and resolve database incidents and service requests
- Implement database patches, upgrades, and configurations
- Ensure data consistency, integrity, and security across systems
- Collaborate with internal teams to troubleshoot technical issues
- Document technical procedures and support resolutions
- Support disaster recovery and backup processes for databases
- Analyze query performance and recommend optimizations
- Maintain database schemas and object structures
- Respond to alerts and resolve system anomalies promptly
- Follow ITIL-based processes for incident and problem management
- Work within service level agreements for issue resolution
- Provide root cause analysis for recurring database problems
- Assist in capacity planning for database growth
- Ensure compliance with data governance policies
- Support integration of databases with other systems
- Perform routine health checks on database environments
- Escalate complex issues to senior engineering teams
- Maintain version control for database changes
- Support secure access and user permission management
- Participate in on-call rotations for critical systems
- Stay current with database technologies and best practices
- Contribute to knowledge base articles for support teams
- Assist in migration projects between database platforms
- Ensure alignment with global data standards
Compensation
Competitive salary with benefits
Work Arrangement
Hybrid
Team
Part of a global technical support team focused on delivering reliable database solutions
Why Join Us
- Opportunity to work in a purpose-driven organization focused on improving healthcare outcomes
- Access to ongoing training and professional development programs
- Inclusive culture that values diversity and innovation
- Supportive environment with mentorship and growth opportunities
- Global exposure working with cross-functional teams
What We Offer
- Comprehensive benefits package including health and wellness programs
- Flexible work arrangements to support work-life balance
- Employee assistance and mental health resources
- Recognition programs for outstanding contributions
- Sustainability initiatives and community engagement
Available
