About the Role
The role involves working closely with clients to understand their needs, configuring technical solutions, and providing expert guidance on patent data and analytics tools to ensure successful deployment and utilization.
Responsibilities
- Collaborate with sales teams to understand client requirements and technical environments
- Design and deliver tailored demonstrations of software platforms
- Translate complex patent data into actionable insights for technical and non-technical audiences
- Configure and customize solutions to meet specific client use cases
- Provide technical support during pre-sales and post-sales phases
- Develop proof-of-concept implementations for prospective clients
- Assist in the integration of patent databases with client systems
- Gather feedback from clients to inform product development
- Create technical documentation and training materials
- Troubleshoot system configurations and resolve technical issues
- Support client onboarding and adoption processes
- Stay current with advancements in patent analytics and intellectual property landscapes
- Present at industry events and client workshops
- Work with engineering teams to communicate client needs and feature requests
- Ensure data accuracy and consistency in delivered solutions
- Maintain up-to-date knowledge of global patent offices and filing practices
- Assist in validating solution performance under real-world conditions
- Collaborate on RFP responses with technical specifications and use cases
- Advise on best practices for patent data utilization
- Monitor emerging trends in IP management and technology innovation
- Support internal teams with technical expertise during deal cycles
- Participate in product testing and quality assurance activities
- Deliver post-implementation reviews and optimization recommendations
- Maintain strong client relationships through consistent technical engagement
- Contribute to continuous improvement of solution delivery processes
Compensation
Competitive salary and benefits package
Work Arrangement
Hybrid work model available
Team
Part of the global solutions engineering team focused on intellectual property and innovation intelligence
Why This Role Matters
This position plays a key role in bridging technical capabilities with client objectives, ensuring that organizations can effectively leverage patent intelligence to inform research, protect innovations, and make strategic decisions.
What We Offer
Opportunities for professional growth, exposure to cutting-edge IP technologies, and the chance to work with leading innovators across industries worldwide.
Available for qualified candidates
