As an Appointment Setter, you’ll play a vital role in connecting customers with satellite internet installation services. Your primary focus will be qualifying incoming leads to determine their needs, gathering essential details, and scheduling installation appointments at times that work for them.
Key Responsibilities
- Assess customer inquiries to confirm suitability for service and collect relevant information
- Coordinate installation times by offering available slots and confirming appointment details
- Log and update lead information in GoHighLevel CRM, ensuring data accuracy and timely follow-up
- Address customer concerns using effective communication strategies to secure confirmed bookings
- Respond promptly to inquiries via phone, text, and email using RingCentral and GoHighLevel
- Collaborate with the sales team to transition qualified leads seamlessly
- Follow up with interested prospects who haven’t yet scheduled, keeping engagement active
What You’ll Need
- Strong verbal communication skills and a professional, helpful attitude
- Ability to manage multiple conversations, prioritize tasks, and stay organized
- Comfort handling a high volume of outreach and follow-up activities
- Willingness to learn new platforms quickly
Preferred Experience
- Background in customer service, sales, or appointment coordination
- Experience with CRM systems like GoHighLevel
Work Environment & Benefits
You can work remotely from any location within the Caribbean or U.S. time zones. You’ll receive full training and ongoing support to help you succeed. Pay is flexible—earn either by appointment or hourly, whichever results in higher earnings. As the company expands, motivated individuals will have opportunities to grow into new roles.
Our culture values innovation, customer focus, personal initiative, and a dedication to delivering quality service.
