Remote (Global)

First American is hiring a Sr. Marketing Specialist - CRO/UX Optimization (Remote)

About the Role

This role is responsible for optimizing digital customer journeys by leveraging conversion rate optimization and user experience techniques to enhance engagement, retention, and lead quality.

Responsibilities

  • Design and execute A/B and multivariate testing strategies to improve conversion metrics
  • Analyze user behavior using analytics tools to identify optimization opportunities
  • Collaborate with design and development teams to implement test variations
  • Translate data insights into actionable recommendations for website improvements
  • Monitor and report on key performance indicators related to user engagement and conversion
  • Maintain a testing roadmap aligned with business goals
  • Optimize landing pages, forms, and call-to-action elements
  • Ensure mobile and desktop experiences meet usability standards
  • Use heatmaps and session recordings to evaluate user interactions
  • Conduct competitive analysis to benchmark UX practices
  • Work closely with content and SEO teams to align messaging with user intent
  • Implement and manage tag management systems for tracking
  • Prioritize optimization initiatives based on potential impact
  • Document test results and share findings across teams
  • Support accessibility standards in digital experiences
  • Stay current with industry trends in CRO and UX
  • Manage vendor relationships for testing and analytics platforms
  • Ensure compliance with data privacy regulations
  • Present optimization strategies to stakeholders
  • Integrate customer feedback into UX improvement plans

Compensation

Competitive salary and benefits package

Work Arrangement

Remote

Team

Part of a performance-driven marketing team focused on digital growth

What We Offer

  • Flexible remote work environment
  • Opportunities for professional development
  • Collaborative team culture
  • Exposure to advanced digital marketing technologies

Equal Opportunity Employer

  • We value diversity and inclusion in our workforce
  • All qualified applicants will receive consideration without regard to race, religion, gender identity, or veteran status

Not available

Required Skills
Google AnalyticsHTMLCSSJavaScriptA/B TestingData AnalysisUser ResearchWeb Analytics
About company
First American
First American's Agency Division is dedicated to providing our policy-issuing agents with resources, services and underwriting guidance needed to achieve new levels of success. First American is a title insurance and settlement services company.
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Job Details
Category other
Posted 10 months ago