ICF is looking for a Senior Salesforce Scrum Master to lead a Salesforce implementation project for the US Department of Transportation. In this role, you will drive the deployment of a mission-critical application using Salesforce Public Sector Solutions and Agile methodology, ensuring security compliance and supporting system adoption.
What You'll Do
- Guide a cross-functional Agile team in delivering a Salesforce-based SaaS solution.
- Facilitate Agile ceremonies (e.g., daily stand-ups, sprint planning, retrospectives, reviews) to ensure efficient team collaboration and delivery.
- Collaborate with customer stakeholders to gather requirements, refine user stories, and design system features (e.g., workflows, processes).
- Ensure the project meets DoD and federal government security and compliance standards, supporting efforts to obtain Authorization to Operate (ATO).
- Remove team impediments and shield the team from external distractions to maintain focus on sprint goals.
- Support gate reviews for system and acquisition lifecycle checkpoints, ensuring timely delivery of required documentation.
- Promote effective communication between technical teams, stakeholders, and leadership to align on project objectives and progress.
- Assist in delivering user training to ensure effective adoption of the new system.
- Maintain Agile artifacts (e.g., product backlog, sprint backlog) and track progress using tools like Jira or equivalent.
What We're Looking For
- 5+ years as a Scrum Master leading Agile teams, preferably on Salesforce or SaaS implementation projects.
- Certified ScrumMaster (CSM), Professional Scrum Master (PSM), or equivalent Scrum Master certification required.
- Candidate must have a Public Trust or an Active Secret clearance.
- U.S. Citizenship is required due to federal contract requirements.
- Candidate must reside in the U.S., be authorized to work in the U.S., and all work must be performed in the U.S.
- Candidate must have lived in the U.S. for three (3) full years out of the last five (5) years.
Nice to Have
- Proficiency with Agile project management tools (e.g., Jira, Trello) and Microsoft Office Suite.
- Understanding of federal government security standards and experience supporting ATO processes.
- Experience working with federal government clients.
- Familiarity with Salesforce, including its general functionality and the use cases it supports.
- Project Management Professional (PMP) certification.
- Prior experience delivering user training or creating technical documentation.
- Background in data migration projects.
Technical Stack
- Salesforce Public Sector Solutions
- Jira
- Trello
- Microsoft Office Suite
Team & Environment
You will lead and support a cross-functional Agile team.
Benefits & Compensation
- Salary range: $89,203.00 - $151,646.00
Work Mode
This is a remote position open to candidates located anywhere in the U.S.
We are an equal opportunity employer.
