Responsibilities
- Own the integration roadmap and strategy for our middleware platform and drive integrations with external systems and partner platforms.
- Clean up legacy and make smart architectural decisions to transition our existing point-to-point connections into a cohesive, public-facing API strategy.
- Partner with our engineering to execute the technical vision. While they own the engineering problems, you will own the API design thinking, data flow mapping, and error handling.
- Build observability and diagnostic tools so that our revenue teams can self-serve and don't have to jump into Slack channels to troubleshoot external partner issues.
- Manage competing interests between internal product priorities and external partner needs, ensuring our internal functionality is safely exposed for partner consumption.
- Define and track success metrics for integrations (adoption, conversion, retention) and collaborate hand-in-hand with Revenue Leadership to ensure delivery against measurable outcomes.
Requirements
- 5+ years of Product Management experience, ideally within B2B SaaS, Marketplaces, Platform or complex platform ecosystems.
- Ability to have credible conversations with engineers about API design, troubleshooting, and error handling.
- Effectively manage stakeholder expectations, and make hard trade-offs to protect the scalability of the platform.
- Experience working with distributed engineering organizations.
- A track record of collaborating effectively with external partners and internal leadership.
