Responsibilities
- Develops and maintains a 12-month strategic vision for the product, fully integrated with corporate and e-commerce objectives.
- Converts long-term product goals into a prioritized roadmap for B2B Core and eCommerce integration, balancing customer needs, revenue potential, technical constraints, security, and operational efficiency.
- Leads the complete lifecycle of B2B channel features, from initial concept through launch, iteration, and performance optimization, ensuring timely and high-quality delivery.
- Ensures the product roadmap evolves in response to emerging market trends that enable B2B expansion, such as data sharing, AI-driven automation, and modern integration protocols.
- Acts as the primary advocate for B2B customers, bringing their needs and behaviors into product planning and prioritization discussions.
- Collaborates with and influences teams across IT, Commercial, Merchandising, Marketing, Engineering, Design, and Customer Experience to ensure global alignment and adoption of B2B initiatives.
- Analyzes customer experience data to generate insights that inform roadmap decisions and uncover opportunities for market differentiation.
- Defines product OKRs and key metrics, including both business and technical performance indicators, and establishes tracking systems to monitor product health and impact.
- Creates foundational dashboards and utilizes existing analytics tools to evaluate success; collaborates with data science to define advanced measurement requirements.
- Maintains deep knowledge of customer personas and segments, and develops product briefs that clearly articulate objectives, timelines, scope, and expected value.
- Guides product discovery and design efforts with engineering and CX teams, using data, user research, and market trends to deliver significant customer and business outcomes.
- Manages the team's sprint backlog and works with IT, Commercial, Engineering, UX, and data teams to maintain a balanced product roadmap that includes business priorities, usability improvements, and technical enhancements.
- Writes epic-level requirements and, when needed, detailed user stories with acceptance criteria; oversees delivery, identifies risks early, and implements corrective actions.
Requirements
- Bachelor’s degree in Business Management, Information Technology, Computer Science, or a related field.
- Minimum of 7 years of experience in product leadership roles focused on eCommerce or digital products.
- Proven background operating in large, complex enterprise organizations.
- Track record of delivering measurable business growth through product initiatives.
- Strong leadership capabilities and effective problem-solving skills.
- Customer-focused mindset with a commitment to service excellence.
- Skilled in data analysis and visualization, with a data-driven decision-making approach.
Nice to Have
- Master’s degree in Business Management, Information Technology, or Computer Science.
- Experience working with diverse stakeholder groups to share knowledge and align objectives.
- Confident presenting intricate topics to senior executives.
- Direct experience managing complex eCommerce domains such as pricing, promotions, catalog, cart, or checkout systems.
- Knowledge of B2B eCommerce models, including punchout capabilities and associated integration ecosystems.
Benefits
- health insurance
- paid time off (PTO)
- retirement contributions
- other perquisites
Other
This role does not offer sponsorship for work authorization. External applicants must be eligible to work in the US.
This role does not offer sponsorship for work authorization. External applicants must be eligible to work in the US.
