Remote (Country)

Ramp is hiring a Senior Fraud Operations Specialist | Singapore

About the Role

The role involves managing and improving fraud prevention systems, analyzing transaction patterns, and implementing controls to reduce risk while supporting rapid business growth.

Responsibilities

  • Monitor transaction activity for signs of fraudulent behavior
  • Investigate suspicious accounts and escalate when necessary
  • Develop and refine rules within fraud detection platforms
  • Collaborate with engineering teams to integrate fraud signals into workflows
  • Analyze data trends to identify emerging fraud tactics
  • Support the creation of automated fraud decisioning logic
  • Respond to fraud-related incidents with speed and precision
  • Maintain detailed case documentation and audit trails
  • Work cross-functionally with customer support and compliance teams
  • Evaluate new fraud prevention tools and technologies
  • Optimize approval rates while minimizing fraud loss
  • Conduct root cause analysis on fraud breaches
  • Train team members on fraud detection best practices
  • Ensure compliance with regional financial regulations
  • Contribute to post-mortems after major fraud events
  • Improve fraud metrics reporting for leadership review
  • Assist in onboarding new fraud detection vendors
  • Balance user experience with security requirements
  • Identify opportunities to reduce false positives
  • Support policy development for high-risk transactions
  • Manage time-sensitive escalations during fraud spikes
  • Use data to justify changes in fraud strategy
  • Stay current on industry fraud trends
  • Contribute to scalability of fraud operations as volume grows
  • Support incident response protocols for security events

Compensation

Competitive salary and benefits package

Work Arrangement

Hybrid

Team

Fast-growing fintech environment focused on scaling operations securely

About the Team

This role sits within a dedicated risk operations group that focuses on protecting financial systems while enabling seamless user experiences. The team works closely with product, engineering, and compliance to build scalable defenses.

What We Value

We prioritize analytical rigor, operational precision, and proactive problem solving. Candidates should demonstrate a history of independent judgment and a commitment to continuous improvement in risk systems.

Available for qualified candidates

Required Skills
Risk ManagementComplianceData AnalysisSQLCommunicationProblem SolvingProcess Improvement
About company
Ramp
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. They automate how over $100B in annualized spend flows in and out of 50,000+ companies by authorizing payments, flagging risk, categorizing spend, and closing books.
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Job Details
Category other
Posted 10 months ago