Phoenix, Arizona, United States REMOTE $24.04 – $28.85 per hour

Whatnot is hiring a Fraud Agent

About the Role

Fraud Agent

As a Fraud Agent, you will play a key role in safeguarding the platform by detecting, investigating, and addressing fraudulent behavior. Your primary responsibility will be to monitor transactions and user activity to uncover patterns indicative of fraud, ensuring swift action to limit exposure and prevent losses.

Key Responsibilities

  • Conduct daily reviews of potential fraud sources, analyzing data to detect suspicious activity and trends
  • Investigate incidents thoroughly and document findings to support resolution and future prevention
  • Collaborate with internal teams to implement and refine fraud detection tools and protocols
  • Balance security measures with user experience to maintain trust and platform integrity
  • Respond promptly to emerging threats, adapting strategies to evolving fraud tactics

What You'll Need

This role demands attention to detail, strong analytical skills, and the ability to work efficiently under pressure. You should be comfortable working with data, identifying anomalies, and communicating insights across departments. A proactive mindset and experience in risk mitigation will support long-term success in this position.

Required Skills
fraud detectioninvestigationsrisk analysiscompliancecustomer support fraud detectioninvestigationsrisk analysiscompliancecustomer support
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About company
Whatnot
Whatnot is the largest livestream shopping platform in North America and Europe where users can buy, sell, and discover items across hundreds of categories such as trading cards, fashion, electronics, and live plants. The company enables sellers to build real businesses and is pioneering live commerce at scale in the West.
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Job Details
Department Trust & Risk
Category other
Posted a month ago