About the Role
This position leads research on how artificial intelligence is transforming the integration of CRM and ERP systems, delivering strategic guidance to enterprise technology leaders through publications, advisory sessions, and market analysis.
Responsibilities
- Lead research on artificial intelligence applications in CRM and ERP integration
- Analyze market trends and vendor developments in enterprise software integration
- Produce actionable insights for technology executives managing digital transformation
- Develop frameworks for evaluating AI-enhanced integration tools and platforms
- Conduct interviews with enterprise IT leaders and software vendors
- Publish research reports, forecasts, and benchmarking studies
- Present findings at industry events and executive roundtables
- Advise clients on integration strategies and technology selection
- Collaborate with peer analysts across technology domains
- Identify emerging use cases for intelligent automation in business systems
- Evaluate the impact of generative AI on integration workflows
- Track adoption patterns of cloud-based integration platforms
- Assess security and governance implications of AI-driven data flows
- Support sales teams with technical expertise during client engagements
- Maintain up-to-date knowledge of major CRM and ERP vendors
- Contribute to consulting project deliverables as subject matter expert
- Participate in client inquiry programs providing timely responses
- Guide product strategy discussions with software providers
- Monitor regulatory and compliance factors affecting integration
- Foster relationships with industry influencers and ecosystem partners
Compensation
Competitive salary and performance-based incentives
Work Arrangement
Remote within the United States
Team
Part of the Technology Research division, collaborating with global analyst teams and client-facing consultants
Why This Role Matters
Organizations are increasingly relying on intelligent integration to connect business systems and automate workflows. This role provides critical insights into how AI improves data synchronization, reduces operational complexity, and enhances decision-making across CRM and ERP environments.
Impact You’ll Make
You will shape the understanding of next-generation integration strategies, influence product roadmaps of major software vendors, and help enterprises adopt AI-powered solutions that drive efficiency and scalability.
Not available for this position
