Responsibilities
- Analysis of call detail record data, provided by customer, to provide insight
- Conduct GIS analysis using TraX Solutions to produce maps, charts, graphs and reports to illustrate the results of analysis
- Provide hands on case and analytical assistance to customers during multi-day instructor led training classes
- Ability to review peer cases for insight and evaluation
- Communicate complex processes in a simple, easy to understand manner
- Prepare for training classes by testing training software and partnering with the Trainer on all class details
- Drive a high level of engagement with training attendees
- Work directly with sales team to support product understanding, implementation and best practices.
- Learn and apply industry-standard analytic software tools at an Expert level, including Microsoft Excel, Microsoft Access, ESRI ArcGIS, i2 Analysts Notebook, and proprietary LexisNexis and TraX tools
- Maintain positive customer relationship though detailed analysis of large data sets
- Operate professionally and effectively, often without direct supervision, while conducting high-quality analysis, data development, capability briefs, and reach-back support seamlessly across diverse analytic and technical teams
- Cooperatively works with others within the team and outside the team to achieve objectives.
- Look for and identify key trends
- Assists in process improvement efforts
- Executes special projects as assigned
- Performs other duties as requested
Requirements
- Bachelor’s degree in business, analytics, mathematics or related field. Public Safety and/or regulatory government experience is preferred
- Minimum 4 years' experience in call detail record data analysis, a background in law enforcement is preferred
- Demonstrated competence in application of logic to problems
- Demonstrated competence in research and problem resolution
- Strong organizational, prioritizing and time management skills
- Strong interpersonal and leadership skills
- Experience in managing large customer facing solutions
- Self-motivated and dynamic
- Proficient in Word, Access, Excel, Visio
- Ability to work in team and independently
- US Citizenship required
- Travel – 50%
Nice to Have
- Experience with i2 Analyst Notebook, Google Earth Pro and ESRI a plus
- Preferred experience in LexisNexis and TraX suite of solutions
- On call as needed for exigent case assistance
Work Arrangement
Hybrid
Team
Structure: Public Safety SIU is comprised of former law enforcement experts
Additional Information
- Physical and/or logical access to criminal justice information is an essential function of this role. The successful candidate will be required to pass both the standard company background check for all employees and an enhanced criminal background check conducted by the Company’s state and local law enforcement partners conducted in compliance with the FBI’s Criminal Justice Information System (“CJIS”) security policy. Employees in this role may also be subject to ongoing criminal background checks as required by the Company’s state and local law enforcement partners. Candidates and/or employees who are not certified by state and local law enforcement to access criminal justice information will not be able to perform the essential functions of this role. Employees who subsequently fail to obtain or maintain CJIS compliance may be reassigned or terminated.
- U.S. National Base Pay Range: $78,800 - $131,300. Geographic differentials may apply in some locations to better reflect local market rates. Base Pay Range for CO is $78,800 - $131,300. Base Pay Range for IL is $82,800 - $137,800. Base Pay Range for Chicago, IL is $86,700 - $144,400. Base Pay Range for MD is $82,800 - $137,800. Base Pay Range for NY is $86,700 - $144,400. Base Pay Range for New York City is $94,700 - $157,500. Base Pay Range for Rochester, NY is $78,800 - $131,300. Base Pay Range for OH is $74,900 - $124,700. Base Pay Range for NJ is $93,016- $148,584. This job is eligible for an annual incentive bonus. Application deadline is 05/01/2026.
