Pine Services Group is hiring a Sage Intacct Consultant

About the Role

Role details below.

Responsibilities

• Assist clients by successfully managing and implementing Sage Intacct following the prescribed implementation methodology.
• Analyze and document system and business requirements.
• Set up system and configure according to client requirements.
• Develop test scripts for client’s testing phase.
• Train end-users on the Sage Intacct.
• Make recommendations for new processes and procedures.
• Develop reports and dashboards utilizing the Sage Intacct.
• Set up and configure 3rd party integration tools.
• Work closely with the sales team and other support team members to coordinate the completion of project tasks.
• Provide regular written reports on project status for use internally and with clients.
• Manage projects with ability to keep projects on time and on budget.
• Provide technical support to clients as needed.
• Provide input and contribute to the development of new processes and procedures for service delivery, including development of templates, documentation of best practices, and contribution to the knowledge base library.
• Recognize functional capabilities and limitations for out of the box functionality as well as custom code and ISV solutions.
• Participate in multiple engagements simultaneously while ensuring deadlines and quality expectations are being met.
• Manage complex projects from beginning to end.
• Research and/or escalate complex software issues to identify improvements and opportunities.
• Work with developers and other team members to define client enhancement needs.
• Other duties as needed/assigned.

Requirements

• 1+ years’ experience with ERP software consulting/implementation, with preference given to experience with Sage Intacct.
• High emotional intelligence.
• Positive “Can-Do” attitude.
• Exceptional written and verbal communication.
• Impeccable customer service skills.
• Strong organizational skills.
• Strong aptitude for ERP software products.
• Ability to thrive in the dynamic atmosphere of a technical organization with a rapidly expanding client base.
• Accounting background, including the ability to intelligently discuss accounting-related concepts.
• Bachelor’s degree in Computer Science, Information Technology, Business Technology, Accounting, or a related field of study.
• Experience with standard office software, including Office 365, OneNote, GoToMeeting

Nice to Have

• Familiarity with ConnectWise ticketing software is a plus.

Additional Information

• This is a fully remote position, with the employee primarily working out of their residential home office.