Hybrid

Forward Financing is hiring a Risk Analyst, Fraud Operations

About the Role

The selected candidate will be responsible for identifying, analyzing, and mitigating fraudulent activity across digital financial platforms. This role requires strong analytical thinking, attention to detail, and the ability to respond quickly to emerging threats.

Responsibilities

  • Monitor real-time transaction data for signs of suspicious behavior
  • Investigate potential fraud cases using internal tools and external databases
  • Classify and document fraud incidents according to company protocols
  • Collaborate with cross-functional teams to escalate high-risk cases
  • Develop and refine rules within the fraud detection system
  • Conduct root cause analysis on confirmed fraud events
  • Maintain accurate records of all investigative actions
  • Respond to internal queries related to fraud alerts
  • Support the implementation of new fraud prevention strategies
  • Track and report on key fraud metrics and trends
  • Evaluate merchant onboarding applications for risk indicators
  • Assess customer behavior patterns for anomalies
  • Verify identity information during dispute resolution
  • Provide feedback to improve automated detection models
  • Stay current with evolving fraud tactics in digital finance
  • Assist in training team members on fraud recognition
  • Review chargeback documentation for compliance
  • Validate transaction legitimacy using third-party sources
  • Escalate complex cases to senior analysts
  • Ensure adherence to internal risk policies
  • Support audits by providing fraud-related data
  • Participate in post-incident reviews
  • Contribute to process improvement initiatives
  • Maintain confidentiality of sensitive financial data
  • Respond to time-sensitive fraud alerts during business hours

Compensation

Competitive salary and benefits package

Work Arrangement

Hybrid work model with flexible scheduling options

Team

Part of the risk management division focused on transaction integrity

What We Offer

  • Opportunities for professional development and career advancement
  • Comprehensive health and wellness benefits
  • Retirement savings plan with company contribution
  • Paid time off and company-observed holidays
  • Supportive and inclusive workplace culture

Technology Stack

  • Internal fraud detection dashboard
  • Case management and tracking system
  • Data visualization and reporting tools
  • Secure internal communication platforms
  • Cloud-based document storage and retrieval

Not available for this position

Required Skills
SQLPythonData AnalysisRisk AnalysisStatistical AnalysisData VisualizationComplianceProblem SolvingCommunication
About company
Forward Financing
Forward Financing is a financial technology company on a mission to unlock the capital that fuels small businesses across America. It provides fast, flexible funding to underserved small businesses, having delivered over $4.5 billion in funding to more than 87,000 small businesses since 2012.
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Job Details
Category other
Posted 10 months ago