Medellin, CO Remote (Global)

NDA is hiring a Revenue Operations Specialist

About the Role

The specialist will ensure revenue-generating teams operate efficiently by improving data quality, optimizing tools, and standardizing processes across sales and marketing functions.

Responsibilities

  • Analyze and refine sales workflows to increase efficiency
  • Maintain data integrity across CRM and revenue systems
  • Collaborate with sales and marketing teams to align performance metrics
  • Develop reports and dashboards to track key revenue indicators
  • Support onboarding and training for revenue tools
  • Identify opportunities to automate revenue operations tasks
  • Ensure compliance with internal reporting standards
  • Coordinate system updates between IT and revenue departments
  • Assist in forecasting and pipeline analysis
  • Troubleshoot data discrepancies in sales records
  • Optimize lead routing and scoring processes
  • Monitor SLAs between sales and marketing
  • Document operational procedures for revenue functions
  • Partner with finance to reconcile revenue data
  • Evaluate performance of sales technology stack
  • Implement best practices for CRM usage
  • Track customer lifecycle metrics from lead to renewal
  • Support integration of new sales tools
  • Gather feedback from revenue teams to improve systems
  • Standardize sales operations across business units

Nice to Have

  • Certification in Salesforce administration
  • Experience with ERP systems
  • Background in financial operations
  • Familiarity with revenue operations frameworks
  • Exposure to global sales environments

Compensation

Competitive salary and benefits package

Work Arrangement

Hybrid

Team

Collaborative revenue-focused team environment

Growth Opportunities

  • Access to professional development resources
  • Pathways for advancement within revenue operations
  • Mentorship from senior operations leaders
  • Regular performance reviews with growth planning

Technology Stack

  • Salesforce CRM
  • Tableau for reporting
  • HubSpot for marketing automation
  • DocuSign for contract management
  • NetSuite for financial integration
  • Slack and Microsoft Teams for communication

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About company
NDA
It is a global employee recognition and client gifting platform built to remove the operational friction from corporate gifting. We enable companies to automate milestone-based rewards while giving employees the freedom to choose what they value most. Our free-to-use model and global catalog, position us as a scalable platform modernizing how companies recognize their people.
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Job Details
Department Operations
Category other
Posted 6 months ago