Make-A-Wish America is looking for a Project Manager to guide projects from concept to completion, directly supporting our mission to grant life-changing wishes. In this role, you will serve as a central partner to creative, brand, and campaign stakeholders, ensuring clear communication and alignment across all initiatives.
What You'll Do
- Guide projects from initial intake through final delivery.
- Partner closely with creative, brand, and campaign stakeholders to develop effective project management strategies.
- Improve processes and ensure clear communication, visibility, and alignment across initiatives.
- Manage day-to-day project execution and coordination of efforts and resources.
- Contribute to the continuous improvement of team workflows and reporting.
What We're Looking For
- Bachelor’s degree in marketing, advertising, a related field, or equivalent experience.
- 5+ years of experience in project management or account management, with demonstrated ability to independently manage complex projects.
- Experience in creative, marketing, or agency-style environments.
- Familiarity with Microsoft Office tools (Outlook, Word, Excel, PowerPoint).
- Ability to prioritize and manage multiple projects from both tactical and strategic perspectives.
- Strong problem-solving skills focused on improving processes, workflows, and team efficiency.
- Understanding of creative development processes across various formats and channels.
- Ability to facilitate productive discussions and clearly represent marketing and creative approaches to diverse stakeholders.
- Strong written and verbal communication skills, adaptable to different audiences.
- Experience using data and reporting to communicate project status, milestones, and performance indicators.
- Ability to think creatively and critically while working collaboratively.
Nice to Have
- Experience in production and/or video management.
- Experience with Microsoft CoPilot.
- Experience with project management software.
- Bilingual English/Spanish skills.
Technical Stack
- Microsoft Office (Outlook, Word, Excel, PowerPoint).
- Microsoft CoPilot (preferred).
- Project management software (preferred).
Team & Environment
You will partner with creative, brand, and campaign stakeholders to drive projects forward in a collaborative environment dedicated to our mission.
Benefits & Compensation
- Compensation: $61,916—$72,842 USD with annual incentive potential.
- Comprehensive benefit package effective day 1: Medical, Vision, Dental, Wellness.
- Health Savings Account and Flexible Spending Account Options.
- Health Reimbursement Account fully funded by Make-A-Wish America.
- Short Term Disability, Long Term Disability and Life Insurance.
- Additional Insurance Plans: Accident, Critical Illness, Hospital Indemnity, Pet Insurance.
- 401(k) Retirement Savings Plan with 5% match after one year of service.
- Eligibility for student loan forgiveness through the Public Service Loan Forgiveness Program.
- Organization-provided laptop, 24” monitor, and docking station/adaptor.
- Up to 15 PTO days, 10 Sick Days, and 11 Paid Holidays.
- 2 Volunteer Days after one year of service.
- 2 Personal Days accrued annually.
- Parental Leave.
- Employee Awards, Recognition Programs, and Development opportunities.
- Discounts and special offers for theme parks, events, hotels, concerts, and movies.
Work Mode
This is a hybrid role. Remote positions are open to applicants based anywhere in the continental U.S. Hybrid positions are open to applicants based in the Phoenix, Arizona area.
Make-A-Wish America is an equal opportunity employer committed to creating an inclusive environment.
