This role is responsible for driving operational excellence across product teams by organizing initiatives, aligning stakeholders, and maintaining systems that support scalable processes. The coordinator ensures that product delivery action plans are clearly defined, tracked, and executed in collaboration with Product, Technology, Customer Success, and Go-to-Market functions.
Key Responsibilities
- Support the development and execution of detailed action plans by working closely with product delivery teams and subject matter experts.
- Use tools such as Salesforce, Jira, Confluence, and SharePoint to manage workflows, documentation, and reporting across departments.
- Facilitate meetings and collaborative sessions to align teams on implementation strategies and process enhancements.
- Assist in user acceptance testing, beta program coordination, defect evaluation, and iterative improvements.
- Produce clear communications and progress updates to keep leadership and teams informed of delivery milestones and operational insights.
- Apply AI-powered tools to streamline operations and improve productivity across the product organization.
- Develop a working understanding of product lifecycle stages and how cross-team coordination enables successful planning, development, launch, and iteration.
Qualifications
- 1–3 years of experience in roles involving product support, business analysis, project coordination, customer service, or related functions.
- Proven familiarity with product lifecycle management and cross-functional team coordination from planning through launch.
- Direct experience with collaboration and project tracking platforms such as Jira, Confluence, Salesforce, or SharePoint.
- Strong communication, analytical, and organizational abilities with a focus on clarity and detail.
- Ability to engage effectively with technical teams, executives, and customer-facing stakeholders.
Preferred Background
- Exposure to enterprise healthcare software, including knowledge of providers, payors, patient workflows, and HIPAA compliance.
Work Environment
This position supports a hybrid model, with preferred proximity to corporate offices in Holmdel, New Jersey or Fort Lauderdale, Florida. Remote applicants are welcome but must be available for in-person interviews prior to onboarding. The role emphasizes flexibility, inclusion, and meaningful impact.
Benefits
- Competitive salary range of $60,000–$80,000 USD
- Comprehensive health insurance and 401(k) matching
- Generous paid time off and parental leave
- Hybrid work options and wellness initiatives
- Career development resources and community engagement opportunities
