Responsibilities
- Relationship management: Build deep trusting relationships with decision makers and executives on our most strategic accounts. Establish a global network within Adyen and work collaboratively across cultures and time zones.
- Commercial acumen: Drive commercial negotiations with customers to win new business and close complex deals, while meeting strategic and financial targets for assigned accounts.
- Strategic consultation: Act as the human dimension of Adyen’s product by delivering payments expertise and guidance to customers. Use data to tell compelling stories and position yourself as a trusted partner and informed advisor.
- Leadership: Be a senior presence and source of knowledge on the team, and help others level up through training and mentorship.
- Project management: Be proactive and prioritize across multiple projects and teams to ensure thorough execution on cross-regional projects involving internal and external stakeholders.
- Feedback: Advocate and champion for your customers internally and serve as a feedback loop to influence Adyen’s product roadmap.
Requirements
- You have a minimum of 10 years of experience in a client-facing, commercial role—such as account management, consulting, or working in the payments industry from a merchant perspective—with a strong background in complex enterprise software, technical infrastructure, or financial services
- You have full professional written and verbal proficiency in English
Nice to Have
- Passionate about leading strategic payments conversations, presenting business reviews, and coordinating high level technical discussions
- Highly skilled in leveraging your business acumen and analytical abilities to align strategic goals and help customers reach them
- Proficient synthesizing complex data sets and leading with a consultative approach
- Proactive and skilled at managing multiple cross-functional projects, while motivating and collaborating with others to achieve results
Additional Information
- Some domestic and international travel required
- You are willing to work out of our New York office at least 3 days a week. We have a hybrid workplace and value in-person collaboration; we do not offer remote-only roles.
- You are legally authorized to work in the United States.
- You will not now or in the future require sponsorship for employment visa status (e.g., H-1B visa status).
