Responsibilities
- Lead a team of multimodal annotators and reviewers to deliver work on time and to quality targets.
- Act as the day-to-day point of contact for workflow questions; triage issues and escalate unclear cases with clear examples.
- Track team performance and quality metrics (throughput, error rates, rework, backlog) and drive corrective actions.
- Own calibration and consistency efforts across the team; reduce reviewer-to-reviewer variance through structured reviews and refreshers.
- Create, maintain, and improve guidelines and specifications; document edge cases and update instructions as workflows evolve.
- Establish and run quality workflows (sampling, second-pass review, audits) and ensure follow-up actions are completed.
- Coordinate across internal stakeholders and third-party partners as needed to meet delivery targets.
- Support onboarding and training for new annotators, including assessments and ongoing coaching.
- Maintain clear reporting on delivery status, risks, and blockers.
Additional Information
- Language: English (India)
- Project Details Duration: Ongoing
- By applying, you'll become part of our community, opening doors to a range of projects tailored to your skills and availability.
- Joining us means contributing to our current project and becoming part of our dynamic network.
- This is a unique chance to enhance global user experiences and apply your language skills in meaningful ways.
