Requirements
- Minimum of three years of experience delivering IT support in a multi-location corporate environment
- Strong knowledge of Active Directory components including organizational units, permissions, and group policy objects, as well as cloud services such as Office365, Exchange Online, Zoom, Slack, Jira Cloud, and SharePoint Online
- Proven experience using a ticketing system, specifically Jira Service Management
- Intermediate proficiency with Microsoft Azure technologies, including Azure AD, Privileged Identity Management, virtual machines, and Windows Virtual Desktop
- Experience in automated device deployment using tools like Autopilot, along with foundational scripting skills, preferably in Windows PowerShell
- Basic understanding of networking concepts such as subnets and VLANs
- Exceptional communication abilities and a demonstrated commitment to high-quality customer service
Nice to Have
- Prior hands-on experience managing network switches and wireless local area networks
Benefits
- Accelerated Growth Environment: A dynamic workplace focused on rapid professional development, offering the freedom to lead large-scale experiments and innovation initiatives
- Top Tier Compensation Package: A competitive salary and performance-based incentives aligned with individual contributions
- Flexible Time Off: Generous unlimited paid time off to support work-life integration and personal well-being
- Comprehensive Benefits Package: Includes premium health, vision, and dental insurance, as well as a 401k plan to support long-term financial health
Work Arrangement
Hybrid
Team
global IT team
Other
This position requires working in person for three days each week at the designated office location.
