Los Angeles, United States of America Hybrid $104,000 - $135,000

Serve Robotics is hiring an IT Project Manager

About the Role

As the IT Project Manager, you will guide technology projects through every phase of development, ensuring they meet defined objectives on time and within scope. You will take ownership of project planning, budget oversight, and risk management while leading diverse teams across technical and business functions.

Key Responsibilities

  • Lead end-to-end execution of IT initiatives, including software and hardware development, from initiation to delivery
  • Define project parameters, allocate resources, and establish realistic timelines and milestones
  • Monitor progress closely to detect risks, adjust plans, and implement corrective actions when needed
  • Collaborate with engineers to refine project templates and capture learnings for future improvements
  • Compile comprehensive status reports and dashboards by gathering input from team members and stakeholders
  • Facilitate alignment among cross-functional groups to ensure shared understanding and timely decision-making
  • Support agile workflows by helping teams structure sprints and prioritize tasks effectively
  • Review and enhance existing processes to improve efficiency and project outcomes
  • Ensure all project communications, requirements, and decisions are accurately documented and accessible

Qualifications

Candidates must demonstrate a solid foundation in project management principles and possess strong analytical abilities. Familiarity with ITIL frameworks is essential, along with proven experience in cross-functional collaboration across IT, security, HR, and business units. Excellent written and verbal communication skills are required to manage documentation and stakeholder engagement effectively.

Preferred candidates will hold a PMP or equivalent certification, have at least three years of project management experience, and an MBA. The role supports remote work for qualified individuals in Canada, with hybrid operations in select U.S. cities.

Required Skills
Project ManagementITILAnalytical SkillsTroubleshootingCross-functional CollaborationIT SecurityHR CoordinationBusiness CommunicationDocumentationCommunication Skills Project ManagementITILAnalytical SkillsTroubleshootingCross-functional CollaborationIT SecurityHR CoordinationBusiness CommunicationDocumentationCommunication Skills
Need to work legally in Thailand?

Work permits without the paperwork nightmare

Thai immigration rules are strict and easy to get wrong. SVBL handles the bureaucracy — correct visa type, proper documentation, timely submissions. You focus on your work.

Right visa type for your situation
Document preparation & submission
Deadline tracking & renewals
Direct liaison with immigration
Talk to an expert
10+ years experience
About company
Serve Robotics
Serve Robotics is reimagining how things move in cities through autonomous sidewalk robots designed to handle deliveries, reduce street congestion, and support local businesses. The company leverages robotics, machine learning, and computer vision to solve real-world urban logistics problems.
All jobs at Serve Robotics Visit website
Job Details
Department Program Management & QA
Category management
Posted 9 days ago