Responsibilities
- Define and lead Paddle’s multi-format content strategy and roadmap, aligned to brand, category, and business objectives.
- Own narrative clarity and consistency across long-form, campaign, executive, and customer content.
- Lead and mentor a team of writers, elevating quality, tone, structure, and craft across all output.
- Edit, review, and approve flagship assets and campaign content for clarity, accuracy, and impact.
- Partner with Creative, Comms, PMM, and Demand to align narratives and ensure message pull-through across channels.
- Support executive thought leadership and key company-wide messaging moments.
- Build scalable systems, templates, and governance for planning, briefing, approvals, and QA.
- Manage freelance writers and external partners to extend capacity and capability.
- Establish and maintain editorial standards and tone-of-voice guidelines.
- Track performance and outcomes, using insights to improve effectiveness over time.
- Leverage AI and automation tools to improve speed, quality, localisation, and content operations.
Requirements
- A senior editor and storyteller with experience leading content in a B2B or SaaS environment.
- Strong at translating complex topics into clear, engaging, structured narratives for different audiences.
- Experienced managing writers and contributors, giving direct, constructive feedback that raises the bar.
- A confident partner to cross-functional leaders, able to align teams around narrative and priorities.
- A strong systems thinker who enjoys building processes that improve quality and efficiency.
- Comfortable balancing strategic leadership with hands-on writing and editing when needed.
Nice to Have
- Curious about AI and automation tools that help scale content creation, distribution, and insight.
- A natural collaborator who builds strong relationships across creative, marketing, product, and leadership teams.
Benefits
- attractive salaries
- stock options
- retirement plans
- private healthcare
- well-being initiatives
- unlimited holidays
- enhanced parental leave
- annual learning fund
- regular internal and external training
Additional Information
- We are a ‘digital-first’ company, which means you can work remotely, from one of our stylish hubs, or even a bit of both!
