Responsibilities
- Monitor progress of foreclosures through queues and reporting, ensuring team is effectively working their portfolios and compliance with state/federal and investor guidelines.
- Work with foreclosure attorney, outside counsel and/or in house counsel to resolve disputes involving property in which the bank or its investors have an interest.
- Serve as primary escalation contact for both associates on the team, attorneys and other departments.
- Work with Foreclosure team to ensure FHA 1st legal deadlines are met once the loan is referred to foreclosure, including filing and tracking of any necessary extension requests.
- Research, validate and update loans appearing on various foreclosure exception reports, including but not limited to No Dual Track, clean up and investor timeline reports.
- Provide approval of additional attorney fees beyond associate level approval limit.
- Maintain tracking and reporting of legal expense on litigation files outside of the foreclosure action.
- Perform QC review and approval of investor bidding instructions, ensuring adherence to investor/MI guidelines.
- Conduct regular ‘side by sides’ with team to discuss loan level issues and procedures.
- Conduct a review of all assigned loans at a minimum of every 30 days, including the updating of documentation and follow up.
- Ensure compliance with federal, state, regulatory and investor guidelines regarding foreclosure.
- Work with management to revise, update and implement procedure changes as well as create new procedures.
- Gather departmental information and assemble presentations for regular investor, regulatory and internal meetings.
- Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
- Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
- Promote an environment that supports belonging and reflects the M&T Bank brand.
- Complete other related duties as assigned.
Requirements
- A combined 4 years’ higher education and/or work experience, including a minimum of 2 years’ Default Servicing related field experience (e.g., Collections, REO, Loss Mitigation).
- Working knowledge of word processing and spreadsheet software.
- Strong written and verbal communication skills.
- Detail oriented.
- Strong analytical and problem solving skills.
- Ability to work effectively in a team environment.
Nice to Have
- 3 years’ Default Servicing related field experience (e.g., Collections, REO, Loss Mitigation).
- Proven leadership ability.
- Knowledge of bank and departmental systems.
- Understanding of mortgage product including home equity loans and lines of credit, general operation and systemic functions including payment allocation and escrow.
- Experience training new staff and implementing procedures and process changes.
Work Arrangement
Remote (City/Region)
Additional Information
- The pay range for this position is $22.61 - $37.67 Hourly (USD).
- The specific pay range applicable to you may vary based on your location.
