As a Firmware Engineer focused on PCIe technology, you will tackle intricate system-level challenges that arise in high-performance computing and AI infrastructure environments. Your primary responsibility will be diagnosing and resolving firmware-related issues, acting as a technical liaison between customer needs and internal engineering teams.
Key Responsibilities
- Diagnose and resolve complex PCIe firmware problems reported by key customers, providing clear and accurate technical guidance.
- Collaborate closely with chip design, software, and architecture teams to identify root causes and implement durable solutions.
- Convert real-world customer feedback and field performance data into engineering insights that influence product evolution.
- Enhance internal workflows and documentation practices to strengthen team efficiency and collective knowledge sharing.
Qualifications
You should hold a degree in Electrical Engineering, Computer Science, or a closely related field, or have equivalent professional experience. A minimum of eight years in embedded firmware development—particularly with PCIe systems—is required.
Essential skills include a solid grasp of computer architecture, operating systems fundamentals, and object-oriented programming. You must be able to clearly communicate technical details to both engineering colleagues and non-engineering stakeholders. Proficiency in scripting languages such as Python or Bash for automation is expected.
Preferred qualifications include prior experience in customer-facing engineering roles, hands-on work with PCIe switch firmware, familiarity with hardware verification tools and pipelines (including C++ and Jenkins), and strong knowledge of networking protocols and Linux system internals.
Work Environment
This role operates in a collaborative, learning-driven culture that values technical excellence, inclusivity, and shared growth. We support continuous development and welcome diverse perspectives across all dimensions of identity and experience. As an equal opportunity employer, we do not discriminate based on race, religion, gender, age, veteran status, disability, or any other legally protected status.
