GE Energy Power Conversion UK Limited is seeking a Field Service Engineer to be the primary technical interface for customers, supporting the installation, commissioning, maintenance, and troubleshooting of large power capacity motors and generators. This role delivers high-quality field services while maintaining the highest levels of safety, quality, and professionalism.
What You'll Do
- Serve as the main on-site technical point of contact for customers.
- Deliver maintenance, repair, refurbishment, commissioning, and troubleshooting services.
- Build strong customer relationships and handle technical discussions at peer and senior management levels.
- Perform pre-commissioning and commissioning activities, including setup, testing, and performance verification.
- Conduct field troubleshooting, fault diagnosis, and corrective actions.
- Execute service overhauls and major maintenance interventions.
- Perform electrical testing: insulation resistance, polarization index, winding resistance, and related diagnostics.
- Conduct on-site parts replacement, testing, and validation.
- Identify technical issues and perform root cause analysis.
- Propose and implement corrective and preventive actions.
- Provide on-site technical guidance, supervision, and customer training.
- Prepare material and tooling lists for service execution.
- Ensure availability and quality of parts and equipment.
- Coordinate with internal teams including engineering, quality, and sales.
- Accurately document all site activities and service reports.
- Complete safety updates, installation checklists, and commissioning documentation.
- Support quality teams with failure analysis and trend identification.
- Provide timely reporting to management on safety, project status, and technical risks.
- Act as technical authority supporting bids, proposals, and service opportunities.
- Execute all work in strict compliance with EHS policies and site-specific safety rules.
- Promote a strong safety culture and continuous improvement mindset.
- Ensure personal accountability for quality of work and operational excellence.
What We're Looking For
- Bachelor’s or Master’s degree in Electrical Engineering or a related discipline.
- Proven hands-on experience with motors and generators, preferably in field service environments.
- Strong knowledge of rotating equipment diagnostics and maintenance practices.
- Proficiency with service management systems, digital tools, and reporting platforms.
- Willingness and ability to travel extensively (90%+), including offshore and marine environments.
- Comfortable working aboard vessels and remaining offshore for defined durations.
- Excellent problem-solving and analytical skills.
- Strong customer engagement and communication abilities.
- Ability to work independently within defined operational frameworks.
- Capable of making sound technical decisions in moderately complex scenarios.
- High level of professionalism, ethics, and accountability.
- Ability to work across different time zones, and monitor, read and respond to contact outside normal working hours.
Team & Environment
You will coordinate with internal teams including engineering, quality, and sales.
Work Mode
This is a global role based at domestic and international customer sites.
