This position is no longer available
The Hague, Netherlands Remote (Country)

Sartorius was looking for a Field Service Engineer Lab Products & Services (x|f|m)

About the Role

You will be responsible for the on-site commissioning, installation, qualification, and maintenance of advanced laboratory weighing systems within the Life Science and industrial sectors. Working directly at customer facilities across the Netherlands, you will ensure equipment operates to the highest technical and regulatory standards, primarily serving clients in pharmaceuticals, chemicals, and food production.

Key Responsibilities

  • Perform setup, qualification, and corrective maintenance of lab instrumentation, including high-precision balances
  • Generate accurate technical documentation, calibration records, and compliance certificates
  • Manage service logistics, including scheduling visits and coordinating spare parts and test equipment
  • Support sales initiatives by providing technical expertise during customer engagements
  • Diagnose and resolve technical issues involving communication interfaces such as RS232, USB, and TCP/IP

Qualifications

You hold a completed technical education in electronics, mechatronics, or a related field, with hands-on experience in service engineering—preferably within a regulated environment. Fluency in both Dutch and English is essential for clear communication with clients and internal teams.

Preferred candidates may hold a "Vakbekwaam Persoon (VP)" NEN 3140 certification or have experience integrating peripheral devices into lab systems. A valid driver’s license and willingness to travel frequently within the Netherlands and occasionally to Germany are required.

Work Environment

This role allows flexible organization of daily tasks, with a strong emphasis on autonomy and accountability. You will travel regularly to customer sites, supported by a company vehicle that may be used for personal purposes. Onboarding includes structured training, a dedicated contact person, and access to digital learning resources.

The culture emphasizes openness, sustainability, and mutual support. Teams collaborate across regions, and internal networks promote agile practices, professional growth, and inclusion. The company values diverse perspectives and encourages applications from all backgrounds.

Required Skills
RS232USBTCP/IPelectronicsmechatronicsservice technicianpharmaceutical environmentbiological environmentchemical environmentcustomer serviceDutchEnglishtravel within Netherlands RS232USBTCP/IPelectronicsmechatronicsservice techniciantechnical supportpharmaceutical environmentlaboratory instrumentationfield service engineering
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About company
Sartorius
Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide.
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Job Details
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Posted a month ago