EU Hybrid

CCH Tagetik (Wolters Kluwer) is hiring a Director, Sales Operations (m/f/d)

About the Role

Drive strategic revenue operations for a large-scale B2B SaaS business by leading key commercial functions across sales compensation, forecasting, pipeline management, and analytics. In this leadership role, you will shape the operational framework that enables sales teams to perform at the highest level across multiple brands within a complex, matrixed environment.

Key Responsibilities

  • Design and govern comprehensive sales compensation plans tailored to diverse seller segments and brand structures
  • Lead the monthly forecast process with rigorous reporting on risk, upside, and performance trends for executive review
  • Align demand generation strategies with sales capacity and revenue goals in close partnership with marketing and commercial leaders
  • Define and maintain KPIs, dashboards, and reporting standards that guide data-driven decision-making across the commercial organization
  • Improve sales productivity through programs that accelerate onboarding and enhance rep effectiveness
  • Ensure CRM integrity and disciplined opportunity tracking across the sales lifecycle
  • Manage and develop a team of experienced sales operations professionals
  • Align operational strategy with broader divisional objectives to support long-term growth

Qualifications

Candidates should bring over 10 years of experience in Sales or Revenue Operations within a high-value B2B SaaS or enterprise software environment. You must have direct experience architecting sales compensation plans—not just administering them—and leading trusted forecasting processes. Experience working across multi-brand or segmented sales organizations is essential.

Strong analytical skills are required, with proven ability to turn complex data into clear business insights. Proficiency in Salesforce and BI platforms such as Tableau or Power BI is expected. A bachelor’s degree is required; an advanced degree is preferred.

Work Environment & Benefits

This role operates in a hybrid model, allowing up to three days per week of remote work and the flexibility to work from any EU location for up to 20 days annually. We support continuous learning through LinkedIn Learning, language training, and professional development programs.

Additional benefits include a company car or allowance, comprehensive health coverage, retirement savings plans, tuition assistance, commuter benefits, paid parental leave, and a dedicated volunteer day. Employment begins on a permanent basis from day one.

Our Culture

We foster an inclusive, open culture where diverse perspectives are valued and everyone is encouraged to contribute authentically. Innovation thrives here through collaboration, mutual respect, and a shared commitment to excellence. We believe in smart thinking, active listening, and creating space for all voices—regardless of gender, age, background, identity, or belief.

Required Skills
Sales OperationsRevenue OperationsSalesforceTableauPower BISales CompensationForecastingPipeline ManagementCommercial AnalyticsB2B SaaSEnterprise SoftwareMatrixed OrganizationsData AnalysisSales StrategyBusiness Intelligence Sales OperationsRevenue OperationsSalesforceTableauPower BISales CompensationForecastingPipeline ManagementCommercial AnalyticsB2B SaaS
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About company
CCH Tagetik (Wolters Kluwer)
Wolters Kluwer, Tax & Accounting US delivers 'Best in Process' solutions, providing professionals with active intelligence, agile systems and integrated workflow solutions for the digital future.
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Job Details
Category management
Posted 23 days ago