Responsibilities
- Design and deliver user-centric solutions for Simplii Core Applications and back-office call centre tools.
- Create wireframes, prototypes, high-fidelity mock-ups, and user flows to communicate design ideas effectively, conduct usability testing and iterate designs based on feedback and data insights.
- Ensure designs meet WCAG accessibility standards and are optimized for usability and scalability.
- Work with the design system team to expand and refine components for internal tools.
- Advocate for a human-centered design approach and champion user needs throughout the product development lifecycle.
- Build and maintain strong relationships with process engineering, development, and design teams to deliver end-to-end solutions.
- Collaborate with UX researchers to incorporate user insights into the design process, to deliver high-quality, audience-first content.
- Partner with stakeholders to understand business needs and translate them into actionable design requirements.
- Build and maintain strong relationships with internal and external stakeholders, ensuring alignment on strategic priorities and fostering collaboration to achieve business objectives.
- Act as a trusted advisor, effectively communicating insights, managing expectations, and driving consensus across cross-functional teams at varying levels in the organization.
Requirements
- Degree or diploma in UX Design, Human-Computer Interaction, or a related field.
- 4 to 6 years work experience in UX/UI design for software applications, with a focus on internal tools or enterprise applications.
- 4 to 6 years of work experience and excellent proficiency using Figma and Adobe Creative Cloud, strong understanding of user-centered design principles, inclusive design, and WCAG accessibility guidelines.
- 4 to 6 years of work experience designing for responsive web applications, familiarity with iOS/Android design patterns and a proven track record of delivering impactful user experiences.
- Attention to Detail.
- You act like an owner.
- You thrive when you're empowered to take initiative, go above and beyond, and deliver results.
- You bring curiosity, ownership, strong organizational skills and accountability to your work.
- You embrace change, seek out innovative solutions and thrive in a fast-paced, hybrid work environment.
- You put our clients first.
- You engage with purpose to find the right solutions.
- You go the extra mile, because it's the right thing to do.
- You care deeply about delivering value to clients and advisors, and believe in the role of thoughtful, timely and compelling content in helping Canadians navigate their financial journeys with confidence.
- Values matter to you.
- You bring your real self to work and you live our values – trust, teamwork and accountability.
Benefits
- Competitive salary
- Incentive pay
- Banking benefits
- Benefits program
- Defined benefit pension plan
- Employee share purchase plan
- Vacation offering
- Wellbeing support
- MomentMakers, our social, points-based recognition program
- Purpose Day; a paid day off dedicated for you to use to invest in your growth and development
Additional Information
- You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
- We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office).
