Abercrombie and Fitch Co. is looking for a Delivery Lead - Scrum to guide teams from goal to result using delivery insights, flow metrics, and collaborative problem-solving. You will drive predictable, high-quality execution by owning delivery outcomes end-to-end for one or more teams, ensuring business goals translate into working software.
What You'll Do
- Own delivery outcomes end-to-end for one or more teams, ensuring business goals and timelines translate into working software.
- Instill a sense of urgency reflecting goals for the current sprint, upcoming release, and project vision.
- Hold teams accountable to sprint commitments while maintaining a sustainable flow of work.
- Analyze throughput, cycle time, WIP, defects, and capacity to identify improvement opportunities.
- Use delivery insights to drive decisions, strengthen predictability, and reduce delivery risks.
- Partner with engineering leads, product owners, project managers, and business SMEs to ensure insights shape plans and prioritization.
- Understand core components of applications, integrations & business process the team supports & its purpose.
- Partner with engineers and product owners to plan work, reveal hidden risks, and unblock technical issues.
- Ensure technical challenges are surfaced early and handled transparently & remove blockers to hit sprint commitment and goals.
- Lead sprint planning and quarterly planning that balance team capacity with business need.
- Create data driven, forward looking plans to manage flow thru of the team, with a view of capacity by skillset to inform decision making.
- Provide transparent visibility to risks achieving commitments to enable collaborative problem solving.
- Develop Team dashboards and metrics (sprint goals, capacity, velocity, quality, backlog health, etc).
- Keep stakeholders informed with clear, outcome-focused dashboards and delivery updates.
- Ensure teams commit to realistic goals and follow through on them.
- Streamline work intake and reduce friction from idea through deployment.
- Create and support automation to improve delivery speed.
- Run retrospectives that result in actionable improvements with tracked outcomes.
- Drive experiments that directly improve speed, quality, or predictability.
What We're Looking For
- Bachelor’s Degree or related experience
- 3+ years in Agile software development environments
- Strong experience with Jira and Confluence
- Ability to interpret delivery and flow metrics to guide team decisions
- Understanding of software development, testing, deployment, and integrations
- Strong communication and facilitation skills
- Proven ability to manage multiple workstreams and adapt to changing priorities
- A strong sense of ownership, follow-through, and delivery accountability
- Self-motivated with a proven ability to identify priorities and mobilize initiatives to achieve desired results with minimal supervision
- Ability to build business relationships and gain the trust of others, while embracing constructive feedback
- Capable of stepping in to support other roles on the team
- Ability to anticipate, mitigate, and resolve conflicts across workgroups
- Excellent team building, group facilitation and coaching skills
- Excellent interpersonal skills including collaboration, facilitation, issue resolution, and customer relationship management skills
- Excellent planning and organizational skills; capable of managing multiple projects/tasks in parallel
- Uncompromising honesty and transparency
Nice to Have
- Advanced experience with Jira and Confluence
Technical Stack
- Jira
- Confluence
Benefits & Compensation
- Incentive bonus program
- 401(K) savings plan with company match
- Annual companywide review process
- Flexible spending accounts
- Medical, dental and vision insurance
- Life and disability insurance
- Associate assistance program
- Paid parental and adoption leave
- Access to fertility and adoption benefits through Carrot
- Access to mental health and wellness app, Headspace
- Paid Caregiver Leave
- Mobile Stipend
- Paid time off and one paid volunteer day per year
- Work from anywhere (Mondays and Fridays are “work from anywhere” days for most roles and six work from anywhere weeks per year)
- Seven associate wellness half days per year
- Merchandise discount on all of our brands
- Opportunities for career advancement, we believe in promoting from within
- Access to multiple Associate Resource Groups
Work Mode
This is a hybrid role based in Columbus, Ohio.
ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.
