As a CX/UX Designer, you will shape digital experiences for professional audiences who rely on accuracy, clarity, and efficiency in high-stakes environments. Working within a cross-functional UK-based UX team, you'll design user flows, wireframes, and interactive models that simplify complexity without sacrificing compliance or functionality.
What You’ll Do
- Develop end-to-end interaction models and detailed prototypes that clarify how users navigate data-rich workflows.
- Collaborate with product managers, engineers, and subject matter experts to align design with technical feasibility, business goals, and regulatory demands.
- Conduct and support usability testing with experienced users, then refine designs based on observed behavior and feedback.
- Produce design deliverables at appropriate fidelity for development, ensuring smooth handoff and implementation.
- Contribute to and evolve shared design systems, maintaining consistency across products while adapting patterns to new challenges.
- Communicate design rationale clearly, using research insights, usability principles, and data to support decisions.
- Iterate designs in response to changing priorities, technical constraints, and user input.
- Stay current with enterprise UX trends, accessibility standards, and emerging practices, integrating them where they add real value.
- Leverage AI tools to enhance research, ideation, documentation, and prototyping, while helping guide ethical and practical applications of AI in product features.
What We’re Looking For
- Proven experience designing for data-intensive or compliance-focused software platforms.
- Strong skills in Figma, including creating wireframes, prototypes, and assets ready for engineering handoff.
- Experience working within or contributing to design systems across multiple products.
- Background supporting usability testing with professional or expert users.
- Ability to translate research findings into actionable design improvements.
- Comfort working in large, matrixed teams with diverse stakeholders.
- Skill in balancing user needs with business, technical, and regulatory requirements.
- Clear communication abilities, especially in explaining design choices and receiving feedback constructively.
- Curiosity and a growth mindset—willingness to learn domain-specific knowledge and adapt methods as understanding grows.
- Familiarity with AI-assisted design tools for research synthesis, ideation, and workflow exploration.
- Ability to discuss AI-driven features thoughtfully, recognizing where automation adds value and where human judgment is essential.
- A portfolio showing progression from concept to delivered product in complex digital environments.
- Legal authorization to work in the United Kingdom; this role does not offer visa sponsorship.
Work Environment
This is a hybrid position based in the United Kingdom, requiring some onsite presence. Recruitment includes in-person interviews, reflecting the expectation of regular office engagement. You’ll work in an environment that values honest communication, collaborative critique, and responsible innovation.
Our Commitment to Fair Hiring
We prioritize authenticity throughout the hiring process. Candidates must participate in interviews without AI assistance or external prompts. The use of AI-generated responses will lead to disqualification. Virtual backgrounds must be disabled during virtual interviews, and applicants should be prepared to attend in-person sessions at a company office.
