Ottawa, Canada Hybrid $110K - $135K CAD

IFS is hiring a Commercial Lead

About the Role

The role involves leading commercial strategy and execution to expand market presence, grow revenue, and enhance customer success. The individual will collaborate with cross-functional teams to deliver tailored solutions and ensure long-term client satisfaction.

Responsibilities

  • Lead regional go-to-market strategies to maximize revenue opportunities.
  • Manage relationships with key enterprise accounts and strategic partners.
  • Identify and pursue new business development opportunities.
  • Collaborate with product teams to align offerings with customer needs.
  • Drive sales planning and forecasting across assigned territories.
  • Negotiate complex commercial agreements and contracts.
  • Monitor market trends and competitor activity to inform strategy.
  • Deliver executive-level presentations to stakeholders and clients.
  • Support the development of commercial training materials and playbooks.
  • Ensure alignment between sales operations and customer success teams.
  • Track performance metrics and report on commercial KPIs.
  • Advocate for customer feedback within product development cycles.
  • Lead contract renewals and expansion discussions with existing clients.
  • Coordinate with legal and finance teams on deal structuring.
  • Promote a culture of accountability and high performance within the sales organization.
  • Represent the organization at industry events and conferences.
  • Develop pricing strategies in coordination with finance leadership.
  • Mentor and coach regional sales teams to improve effectiveness.
  • Ensure compliance with commercial policies and regulatory standards.
  • Facilitate cross-regional knowledge sharing and best practices.
  • Optimize sales processes using CRM and analytics tools.
  • Support mergers, acquisitions, or partnership integrations as needed.
  • Maintain accurate sales pipelines and forecasting data.
  • Drive customer retention through proactive engagement models.
  • Align commercial goals with overall corporate strategy.

Compensation

Competitive salary with performance-based incentives and comprehensive benefits package.

Work Arrangement

Hybrid work model with flexibility based on location and business needs.

Team

Part of a global commercial team focused on scaling enterprise solutions through customer-centric strategies.

Why Join Us

  • Opportunity to shape the future of enterprise software adoption.
  • Work in a globally connected yet locally supported environment.
  • Access to continuous learning and leadership development programs.
  • Inclusive culture that values diverse perspectives and innovation.
  • Focus on sustainable growth and long-term customer impact.

Our Values

  • We act with integrity in every customer interaction.
  • We empower teams to take ownership and deliver results.
  • We embrace change and drive continuous improvement.
  • We value collaboration across functions and geographies.
  • We are committed to creating lasting value for clients.

Available for qualified candidates requiring relocation support.

About company
IFS
IFS is a billion-dollar revenue company with 7000+ employees on all continents that provides award-winning enterprise software solutions powered by leading AI technology, enabling customers at their Moment of Service™.
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Job Details
Department IFS Copperleaf
Category other
Posted a month ago