As an Assistant Manager at Norfolk Premium, you’ll play a key role in shaping the success of the store by leading daily operations and supporting long-term business goals. You'll help build a high-performing team, guide product presentation, and ensure customers receive exceptional service.
What You'll Do
- Support initiatives that boost sales by focusing on customer needs and improving in-store experiences
- Recruit, train, and mentor team members to foster growth and strong performance
- Take ownership of specific operational areas, ensuring smooth day-to-day function
- Implement plans that improve efficiency and support store productivity
- Perform leadership duties as needed, including managing service standards
- Apply brand standards consistently and stay informed about market trends
- Encourage local engagement and support community initiatives
- Use omnichannel tools to create a seamless experience for customers
- Follow all compliance and safety protocols across operations
Requirements
- 1–3 years of retail management experience, current or prior
- High school diploma or equivalent
- Strong communication skills with customers and team members
- Comfortable using retail technology systems
- Willingness to work flexible hours, including holidays, evenings, overnights, and weekends
- Ability to move throughout the store and lift up to 30 pounds
- Capacity to travel when necessary
Benefits
This role supports a culture built on inclusivity, sustainability, and personal accountability. You’ll be part of an environment where individuality is valued, growth is encouraged, and every team member contributes to a shared mission of positive impact.
