At SAP Software Solutions, we help the world run better by touching over 20 industries and 80% of global commerce. We're looking for an AI Customer Adoption Expert Adviser to guide customers from early AI exploration to scalable adoption on the SAP Business Technology Platform (BTP). This role combines technical depth, architecture expertise, and strong customer-facing skills to translate modern AI capabilities into measurable business value.
What You'll Do
- Drive AI adoption across SAP BTP—from value framing to architecture and prototype development.
- Deliver workshops, guidance, and hands-on assets that translate technology into business outcomes.
- Support customers through experimentation and transition into production-ready AI solutions.
- Design enterprise AI scenarios using RAG patterns, agentic workflows, and SAP BTP services.
- Deliver scalable enablement through 1:1 and 1:many programs.
- Feed customer insights into SAP’s AI and BTP product roadmap.
What We're Looking For
- 10+ years in AI/ML engineering, application development, or technical advisory roles.
- Hands-on experience with SAP Build.
- Experience designing AI architectures and building prototypes.
- Background in cloud or enterprise platform environments.
- Exposure to SAP Line of Business and Industry solutions, and the accelerated value that AI can deliver to enhance these scenarios.
- Bachelor’s or Master’s in Computer Science, Engineering, or related field.
- Strong Python proficiency.
- Experience with REST/event-driven APIs.
- Hands-on experience with vector databases.
- Familiarity with RAG patterns, agentic workflows, and enterprise AI system design.
- Ability to communicate complex technology in clear business terms.
- Strong storytelling, facilitation, and executive engagement capabilities.
Nice to Have
- Complementary skills such as SAP Integration Suite knowledge.
- SAP BTP experience.
- Knowledge of SAP BTP tools (SAP AI Core, SAP Build, Integration Suite, HANA Cloud).
Technical Stack
- Python
- REST/event-driven APIs
- Vector databases
- SAP BTP
- SAP AI Core
- SAP Build
- SAP Integration Suite
- HANA Cloud
Team & Environment
Part of the SAP Customer Value Group.
Benefits & Compensation
- Constant learning
- Skill growth
- Great benefits
Work Mode
This is a hybrid role open to candidates in the US and Canada.
SAP is an equal opportunity employer. We are builders creating a place where you can be yourself, prioritize your wellbeing, and truly belong.
