Responsibilities
- Assist clients in finalizing tax returns using TurboTax software tools
- Deliver expert tax guidance, prepare complete returns, perform calculations, and resolve software-related questions
- Leverage official tax resources, research tools, and internal expertise to provide clear, accurate answers in plain language
- Conduct real-time consultations with clients via advanced video conferencing platforms
- Maintain detailed records of all client communications and service activities
Benefits
- 401(k) plan with company match
- Paid time off for illness
- Employment practices liability insurance provided
- Opportunity to purchase company stock
- Confidential employee support services
- Discounts on company products
- Complimentary access to TurboTax Live software
Work Arrangement
Remote (Worldwide)
Other
- Virtual position with direct client interaction
- Communicate with clients using audio and video technology
- Record details of client engagements
- Must be based in the United States
- Opportunity to earn additional income