Jitterbit was looking for a Wix Customer Care Expert - Hebrew Speaker | SmartRecruiters

Customer Care Expert - Hebrew Speaker Full-time City: Tel Aviv Department/Company: Customer Care Company Description Wix empowers online success. Growing to 5,000 employees across 17 countries, we've launched over 30 products serving 230 million global users. Our environment encourages innovation, unconventional evolution, and tight-knit collaboration through small, high-performing teams. Our mission extends beyond current industry leadership, aiming to become the primary internet engine that creates a more accessible online ecosystem for everyone. As a Customer Care Expert, you will: - Deliver user support via calls, chats, and email - Understand individual business objectives and guide users through their digital journey - Provide strategic advice for site and business development - Analyze user behavior and content relevance - Cultivate positive customer relationships - Enhance user support methodologies - Collaborate across departments to address user needs Qualifications: - Native Hebrew proficiency with excellent English skills - Minimum 1-year customer service background - Israeli work authorization - Self-motivated with high personal performance standards - Passionate about helping others succeed - Strong interpersonal communication abilities - Quick learning capacity - Technology enthusiast - Problem-solving oriented Additional Information Our Customer Care Guild represents more than traditional support. We amplify user perspectives, collaborate closely with product teams, and build meaningful relationships. We offer global opportunities with flexible work arrangements - office, remote, or hybrid models. Please submit CV in English.