Responsibilities
- Welcoming patients and guests
- Conducting visit check-in and assisting patients with required forms
- Collecting co-pays
- Updating patient information and making changes in electronic medical record platform
- Scheduling/rescheduling appointments within electronic medical records platform
- Managing phone lines by answering, taking messages, and conducting outbound calls as instructed
- Managing faxes in the electronic fax platform
- Maintaining the cleanliness of the Welcome and Community Room areas
- May be required to float to other centers in the region on an infrequent basis
- Other duties as assigned
Benefits
- Affordable medical plan options
- 401(k) plan (including matching company contributions)
- Employee stock purchase plan
- No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs
- Confidential counseling and financial coaching
- Paid time off
- Flexible work schedules
- Family leave
- Dependent care resources
- Colleague assistance programs
- Tuition assistance
- Retiree medical access
- Other benefits depending on eligibility
Work Arrangement
Remote (City/Region)
Team
Structure: Welcome Coordinators are part of the Service Team and report to the Practice Manager.
Additional Information
- Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary)
- May be required to float to other centers in the region on an infrequent basis
- Anticipated Weekly Hours: 40
- Time Type: Full time
- US work authorization required
- Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
