210 Andover St, Peabody, MA 01960, USA On-site Employment

H&M Group is hiring a Visual Keyholder - Boston Metro North

Responsibilities

  • Arrange clothing displays on the sales floor and in windows following brand guidelines.
  • Collaborate with the Department Manager to identify additional sales opportunities within brand parameters.
  • Carry out product placement changes based on discussions with management.
  • Stay informed about current fashion developments and industry directions.
  • Educate and motivate staff on seasonal trends, upcoming promotions, and brand expectations.
  • Deliver service that meets customer needs according to company standards.
  • Help create a positive shopping environment for customers.
  • Uphold brand visual identity by applying guidelines and styling mannequins effectively.
  • Design a cohesive visual journey from storefront windows to main shopping areas with practical outfit ideas.
  • Work with the team to ensure consistent, high-standard product presentation daily.
  • Organize fixtures to support easy navigation and clear pathways in line with brand requirements.
  • Implement and maintain all promotional campaigns accurately and on schedule.
  • Monitor store performance metrics with management and take steps to meet targets.
  • Adjust store layout plans based on operational needs and budget allocations.
  • Complete and act on the brand evaluation section of the customer audit to improve commercial results.
  • Select samples and organize floor updates that communicate clear, wearable styling concepts.
  • Perform daily opening tasks for sales floor and window displays before store hours.
  • Track and manage incoming visual supplies and marketing assets with attention to sustainability.
  • Keep the visual storage area orderly and safe for all staff.
  • Ensure all visual materials reflect current seasons and communicate updates to the team.
  • Maintain and repaint window displays as needed.
  • Coach and support staff to improve both customer service and workplace culture.
  • Ensure compliance with legal regulations and internal policies alongside management.
  • Assess and strengthen the team's visual merchandising abilities through regular training sessions.
  • Supervise, guide, and provide feedback during floor updates in collaboration with staff.
About company
H&M Group
H&M Group is a global fashion retail company that operates multiple fashion brands, including & Other Stories, focusing on providing stylish and affordable clothing and accessories.
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Job Details
Category other
Posted a month ago