Join a forward-thinking team as a Senior User Experience Designer, shaping the way customers interact with financial platforms. This role focuses on redefining onboarding journeys through thoughtful design, user research, and rapid iteration. You'll work across Sydney, Melbourne, or Brisbane in a flexible, remote-friendly environment, contributing to end-to-end experiences that balance user needs with technical feasibility.
What You’ll Do
- Map out and refine user journeys, translating complex processes into clear, usable flows
- Create low to mid-fidelity wireframes and prototypes to test concepts quickly
- Run user testing sessions with customers and frontline staff to validate designs
- Collaborate with UI designers to evolve concepts into high-fidelity solutions
- Lead co-design workshops with product and engineering teams to align on goals
- Document scenarios, workflows, and design decisions to support development
- Present concepts and findings to stakeholders, incorporating feedback into iterations
- Deliver completed design stories within agile sprints
What We’re Looking For
- 3–5 years of experience in UX design within a digital agency or enterprise setting
- Proven track record designing for web, tablet, and mobile platforms
- Strong skills in Figma, Sketch, XD, or similar tools for rapid prototyping
- Experience conducting user research and usability testing
- Ability to articulate design thinking clearly, both verbally and in writing
- Familiarity with technical constraints in mobile and web environments
- Experience creating design systems, specifications, and reusable patterns
- Willingness to travel internationally when needed
- A practical mindset, sense of humour, and comfort working at speed
Preferred Background
- Hands-on experience building functional prototypes for touch interfaces
- Background in financial services or regulated industries
- Experience developing digital or content strategies
- Worked with distributed teams across time zones
Environment & Culture
The team values collaboration, curiosity, and inclusivity. It’s a space where ideas are shared freely, egos are left aside, and diverse perspectives are actively welcomed. The culture is rooted in fairness, respect, and a shared commitment to quality. This organisation has been recognised as one of the Best Places to Work and actively fosters environments that reflect the communities it serves.
Equal Opportunity
This employer is committed to equity and inclusion in all aspects of hiring and employment. They welcome applicants of all races, ethnicities, religions, genders, ages, sexual orientations, disabilities, and citizenship statuses. The workplace is intentionally designed to reflect the diversity of the world around us, and candidates from underrepresented groups are strongly encouraged to apply.
