About the Role
This role involves traveling to various sites to deploy, troubleshoot, and service electronic systems designed to enhance community safety. Technicians work independently and respond to service requests, ensuring equipment operates efficiently.
Responsibilities
- Install security hardware units at designated locations
- Diagnose and resolve technical issues in the field
- Perform routine maintenance on deployed devices
- Calibrate sensors and cameras for optimal performance
- Follow safety protocols during on-site operations
- Document service activities and submit field reports
- Respond to emergency repair requests promptly
- Work in various weather and environmental conditions
- Coordinate with local personnel for site access
- Adhere to technical guidelines and compliance standards
- Transport equipment and tools between locations
- Set up network connectivity for field devices
- Verify system functionality after installation
- Escalate complex issues to technical supervisors
- Maintain inventory of spare parts and tools
- Follow secure handling procedures for sensitive hardware
- Complete training on new product versions
- Provide feedback on field performance to engineering teams
- Ensure all installations meet quality benchmarks
- Support deployment of software updates in the field
Compensation
Competitive hourly wage with travel reimbursement and benefits
Work Arrangement
Travel required; remote-based with frequent on-site visits
Team
Field operations team supporting public safety technology deployment
What We Offer
- Health, dental, and vision insurance
- 401(k) retirement plan with company match
- Paid time off and holidays
- Travel and meal allowances
- Ongoing technical training and certifications
Physical Requirements
- Frequent bending, climbing, and standing
- Handling tools and equipment in outdoor settings
- Working on elevated platforms or poles
- Operating in noisy or uncontrolled environments
- Exposure to varying weather conditions
Not available
