About the Role
The specialist will create, edit, and maintain technical content for software platforms, working closely with engineering and product teams to translate technical details into accessible documentation.
Responsibilities
- Produce user guides, API documentation, and system manuals for software platforms
- Collaborate with software engineers and product managers to gather technical details
- Ensure documentation aligns with regulatory requirements and internal standards
- Maintain version control and documentation repositories
- Revise and update content based on product changes and user feedback
- Develop help systems and online support resources
- Standardize writing templates and style guides across teams
- Participate in agile development cycles and sprint planning
- Translate complex technical concepts into clear, user-friendly language
- Support validation and audit processes for documentation accuracy
- Work with cross-functional teams across time zones and regions
- Track documentation progress using project management tools
- Ensure content is accessible and meets usability guidelines
- Assist in training materials for internal and external users
- Review peer documentation for clarity and consistency
- Integrate feedback from subject matter experts
- Manage multiple documentation projects simultaneously
- Follow structured authoring practices and content management systems
- Maintain awareness of emerging trends in technical communication
- Support multilingual documentation workflows when needed
Nice to Have
- Experience documenting cloud-based or SaaS platforms
- Knowledge of RESTful APIs and web services
- Background in medical device or healthcare IT systems
- Certification in technical communication or information development
- Experience with single-source publishing tools
Compensation
Competitive salary and benefits package offered
Work Arrangement
Hybrid work model available
Team
Part of the Advanced Platform Management team within a global medical technology environment
Why This Role Matters
Clear documentation is essential for the safe and effective use of technology in clinical environments, and this role directly supports product reliability and user success.
What You’ll Do
You will design and deliver high-quality technical content that enables developers and end users to understand and use advanced software platforms effectively.
