global Remote (Global)

QuickNode is hiring a Technical Operations Engineer, Solana

Responsibilities

  • Lead end-to-end deployment and optimization projects for Solana infrastructure, including validator nodes, RPC endpoints, and indexing services.
  • Drive design reviews, canary rollouts, and continuous improvements to performance and reliability.
  • Own SEV 0/1 response, coordinating mitigation across Teams, running postmortems, and ensuring root-cause resolution with follow-through on corrective actions.
  • Define and manage service-level objectives (SLOs) and SLAs.
  • Build and maintain cost models and capacity planning tools to forecast infrastructure needs and control spend.
  • Develop dashboards and alerting solutions using tools like Grafana and DataDog.
  • Identify anomalies and trends to prevent outages before they occur.
  • Implement and maintain automation via Ansible, Terraform, and Kubernetes.
  • Reduce toil, accelerate deployment timelines, and ensure consistent environments across staging and production.
  • Provide mentorship to engineers on deployment, observability, and Solana-specific ops.
  • Review infrastructure code and monitoring configs.
  • Raise the bar through shared knowledge.
  • Act as a technical representative in Solana forums and community calls.
  • Collaborate directly with the Solana Foundation and ecosystem contributors to troubleshoot and evolve protocol-level operations.
  • Partner with internal infrastructure, platform, and support Teams to solve customer-impacting issues.
  • Contribute insights to architectural and product-level discussions.
  • Participate in an on-call rotation, ensuring 24/7 availability for critical systems and supporting rapid incident resolution.

Requirements

  • Minimum of 5+ years in Technical Operations, Site Reliability Engineering (SRE), or related roles, with proven Linux/Unix system administration and advanced troubleshooting capabilities.
  • Hands-on experience operating and optimizing Solana validator nodes, RPC endpoints, and associated infrastructure at scale.
  • Must be familiar with high-level Solana protocol and core components.
  • Proficient in analyzing validator logs, RPC debugging, and addressing Solana-specific operational issues.
  • Solid hands-on experience with configuration management and infrastructure automation tools (Helm, Terraform, Ansible, Consul), including containerization expertise (Docker, Kubernetes), managing and scaling services in cloud environments.
  • Competency in scripting/programming languages (Rust, Go, JavaScript).
  • Advanced proficiency in monitoring and analytics platforms (Grafana, DataDog), enabling proactive and data-driven operational decision-making.
  • Demonstrated ability to identify performance patterns, forecast potential issues, and implement preventive solutions.
  • Strong track record defining, measuring, and maintaining SLAs/SLOs, and experienced with incident response tooling and processes (PagerDuty), ensuring quick resolution and systematic root-cause analyses.
  • Exceptional interpersonal and communication skills, with a proven ability to collaborate effectively across multiple teams and stakeholders.
  • Self-motivated, solution-oriented, and consistently striving for operational improvements, quality enhancements, and reduced technical debt.
  • Solid professional attributes, committed to transparency, accountability, and ethical behavior.
  • Capable of managing complexity and staying adaptable under pressure, and able to demonstrate continuous learning and comfort evolving within a rapidly changing technical landscape.
  • Self-starter driven by curiosity and initiative, proactively identifying opportunities, addressing gaps, and implementing solutions autonomously.
  • Thrives in dynamic environments and committed to maintaining industry leadership through close collaboration with the most innovative and talented minds in Web3.

Nice to Have

  • Holding an RHCE-level Linux or similar certification would be beneficial.
  • Contributions into open-source Solana projects is an asset.

Benefits

  • Competitive benefit package in all locations where we operate.
  • Quarterly bonus tied to company and individual goal achievement.

Additional Information

  • 24/7 On-Call Participation: Participate in an on-call rotation, ensuring 24/7 availability for critical systems and supporting rapid incident resolution.
  • International ranges, in local currency, will be discussed during the hiring process with applicable candidates.
  • This role is eligible for a quarterly bonus tied to company and individual goal achievement.
  • We consider years of experience, level of proficiency in job function, the technical competencies required and location when determining base salary ranges for positions and levels.
  • The QuickNode compensation philosophy includes pillars to ensure fair and unbiased compensation for all employees.
  • To design and deliver total reward offerings that are employee-centric.
  • To offer a competitive benefit package in all locations where we operate.
  • To prioritize attracting and retaining the best talent globally.
  • To maintain a high-performing and flexible way of working.
  • During the hiring process, we are committed to discussing compensation openly and honestly.
  • We encourage candidates to share their salary expectations and requirements early, allowing for an individualized discussion.
  • We know that our total rewards practices impact the lives and wellbeing of our employees.
  • Therefore, we will never stop learning about the market, our business, your needs, and how best to achieve our goals through thoughtful and data-driven practices.
  • If you have any questions or require further information about the compensation for this position, please don't hesitate to reach out to your Recruiter.
Required Skills
Monitoring
About company
QuickNode
QuickNode is a cloud-based infrastructure company that powers the blockchain ecosystem. It maintains high performance global data infrastructure serving billions of requests daily.
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Posted a year ago