ELVTR is looking for a Tech Admin (Technical Support Specialist) to streamline our systems, manage technical tools, and support internal teams with their technology needs. This is a full-time remote position within a company reshaping the future of online education.
What You'll Do
- Provide technical setup and support by responding to inquiries across multiple platforms such as HubSpot, Aircall, Front, Stripe, and others.
- Manage the onboarding and offboarding processes for common roles within the company.
- Document processes, procedures, and standard operating workflows for future reference.
- Collaborate with cross-functional teams to understand technical needs and implement solutions that improve workflows and system efficiency.
- Assist with the selection and configuration of equipment and tools that support company processes.
What We're Looking For
- Proven experience in a technical support, systems administration, or similar role.
- Basic proficiency in HubSpot, Zapier, or any similar systems.
- Proficiency in English at a B2 level or higher.
- Strong learning agility and the ability to quickly pick up new tools and technologies.
- Excellent communication skills, both written and verbal, to explain complex technical concepts to non-technical teams.
- Attention to detail and strong documentation skills.
Nice to Have
- Experience with any of the following tools is a plus: Twilio, Aircall, Front, Stripe, or Google Apps Script.
Technical Stack
- HubSpot
- Zapier
- Twilio
- Aircall
- Front
- Stripe
- Google Apps Script
Benefits & Compensation
- Competitive Salary and Bonuses.
- Comprehensive Benefits: gym membership reimbursements, mental health benefits, generous vacation allowances, and complimentary access to all our courses.
- Flexible Work Environment: work remotely with a schedule that accommodates your personal and professional needs.
- Growth Opportunities: abundant opportunities for career advancement.
Work Mode
This is a fully remote position, open globally.
ELVTR values creativity, collaboration, and intellectual curiosity. We are an equal opportunity employer.
