Responsibilities
- Lead by example and ensure the team has everything needed for a smooth shift.
- Maintain high standards and ensure customer satisfaction.
- Provide customers with a heartfelt and memorable experience every visit.
- Deputise for the management team and resolve issues in their absence.
- Organise and coordinate the team during busy shifts to ensure smooth operations.
- Ensure the bar is safe, legal, and clean, and that issues are resolved quickly and safely.
- Ensure every pint is poured to perfection with great attention to detail.
- Be a role model in delivering great service and providing a warm welcome to every customer.
- Think on your feet and adapt to challenges during busy shifts.
- Demonstrate a positive can-do attitude and be a team player.
Requirements
- Lead by example and ensure the team has what they need.
- Maintain high standards and customer satisfaction.
- Provide a heartfelt and memorable customer experience.
- Deputise for management and resolve issues.
- Organise and coordinate the team during busy shifts.
- Ensure the bar is safe, legal, and clean.
- Resolve issues quickly and safely.
- Pay great attention to detail, especially in pouring pints.
- Be a role model for great service and warm welcomes.
- Think on your feet and adapt during busy shifts.
- Demonstrate a positive can-do attitude.
- Be a real team player.
Work Arrangement
On-site
Additional Information
- Must be able to work during busy shifts.
- Must be able to deputise for management.
- Must have a strong focus on safety, legality, and cleanliness.
- Must deliver consistent, high-quality service.
