Responsibilities
- Assist clients in filing their tax returns using TurboTax software tools
- Offer expert tax guidance, prepare complete returns, perform calculations, and resolve software-related questions
- Research accurate tax solutions using official sources, professional networks, and internal knowledge, then explain them clearly in plain terms
- Conduct real-time video consultations with customers using advanced communication platforms
- Record all customer engagements to ensure precise and consistent documentation
Benefits
- 401(k) plan with company match
- Paid time off for illness
- Employment practices liability insurance provided by employer
- Opportunity to purchase company stock
- Confidential support services for employees
- Discounts on company products
- Complimentary access to TurboTax Live
Work Arrangement
Remote (Worldwide)
Other
- This is a virtual, client-facing position
- Ability to work entirely from a remote location
- Applicants must be based in the United States
- Potential to earn supplemental income
