Remote (Global)

Swans is hiring a System Analyst

About the Role

The role involves assessing existing systems, identifying areas for improvement, and working closely with development and operations teams to implement effective solutions.

Responsibilities

  • Evaluate current systems to identify inefficiencies and recommend enhancements
  • Collaborate with technical teams to define system requirements
  • Document system workflows and functional specifications
  • Support the implementation of new software solutions
  • Conduct testing to ensure system reliability and performance
  • Translate business needs into technical requirements
  • Monitor system performance and troubleshoot issues
  • Assist in integrating systems across departments
  • Maintain records of system changes and updates
  • Provide guidance during system upgrades and migrations
  • Work with stakeholders to gather feedback and refine solutions
  • Ensure compliance with internal standards and protocols
  • Develop training materials for new system features
  • Coordinate with vendors for technical support
  • Analyze data flows and optimize information pathways
  • Participate in project planning and timeline estimation
  • Assist in risk assessment for system changes
  • Validate system outputs against expected results
  • Support documentation for audits and reviews
  • Promote consistent use of system best practices
  • Identify opportunities for automation
  • Facilitate communication between technical and non-technical teams
  • Track key performance indicators for system operations
  • Contribute to post-implementation reviews
  • Stay updated on relevant technologies and methodologies

Compensation

Competitive salary based on experience and qualifications

Work Arrangement

Hybrid work model with office and remote options

Team

Collaborative environment with cross-functional technology teams

Why Join Us

  • Opportunities for professional development and growth
  • Innovative projects with measurable impact
  • Supportive team culture focused on collaboration

Technology Stack

  • Experience with cloud platforms such as AWS or Azure
  • Familiarity with RESTful APIs and microservices architecture
  • Exposure to DevOps practices and CI/CD pipelines

Not available for this position

Required Skills
n8nSalesforceAsanaAutomationCRMWorkflow Management
About company
Swans
A technology consulting firm specializing in providing system analysis and technology solutions for law firms, focusing on CRM configurations, automation workflows, and AI implementations.
All jobs at Swans Visit website
Job Details
Category other
Posted 10 months ago